Service Guarantee

Workmanship

 

Heights Hardwood Floor Service is a licensed and bonded company and workmanship is guaranteed for one year. Floor work is not furniture work; a finished floor cannot be compared to a tabletop finish. Every floor is unique, and each has its own minor flaws, unique characteristics, high traffic areas, etc., and they are surfaces, which are expected to undergo a great deal of wear and tear over time.

 

When refinishing pre-existing floors, Heights Hardwood Floor Service cannot guarantee against pre-existing conditions, such as lifting, slash, or knots in boards.

 

Seasonal & Long-Term Effects

 

Wood is a product of nature and as such reacts (not always predictably) to environmental conditions.

 

Therefore, Heights Hardwood Floor Service cannot guarantee against shrinkage or cupping of newly installed or previously existing flooring. Some shrinkage and expansion of wood flooring in response to seasonal changes is completely normal and is to be expected.

 

When these seasonal changes do occur, often minor puttying will rectify the situation in the short term. Our customers should be aware that these seasonal changes are often cyclical, and over the course of a few months or a season, such changes will often reverse themselves. Our customers should also be aware that wood will change color with exposure to light and air.

 

Although our finishes are engineered to minimize the effects of sunlight, over long periods our customers should expect their floors to gradually change color. This color change will be most noticeable where exposed areas can be compared to areas which have been covered, for instance where an area rug has been moved for the first time. Such color differences are normal and will likely "catch up to" other areas when exposed to similar conditions. Heights Hardwood Floor Service cannot guarantee against such light-related color changes.

 

 

Heights Hardwood Floor Service is on the cutting edge of the hardwood flooring industry and has been a staple to Cleveland Communities for nearly 13 years. Whether you are planning to refinish your existing floors or install new ones, Seattle Floor Service is the only call you need to make!

 

Heights Hardwood Floor Service specializes in DUSTLESS hardwood floor refinishing but also offers a full range of services to accommodate your hardwood flooring needs. This includes: floor installations, exotic woods, fir floors, stains, board replacement or weaving, and top-nailed floors. Seattle Floor Service is ready to handle your project! We also offer a variety of different finishes from the traditional Swedish to the less toxic yet highly durable Waterborne finish.

14 YEARS OF
 EXPERIENCE IN CLEVELAND

Heights Hardwood Floor Service is on the cutting edge of the hardwood flooring industry and has been a staple to Cleveland Communities for nearly 14 years. Whether you are planning to refinish your existing floors or install new ones, Heights Hardwood Floor Service is the only call you need to make!

 

Heights Hardwood Floor Service specializes in DUSTLESS hardwood floor refinishing but also offers a full range of services to accommodate your hardwood flooring needs. This includes: custom design floor installation, strip and wide plank floor installations, exotic woods, fir floors, custom stains, board replacement or weaving, top-nailed floors, molding needs, and much more.

 

 Heights Hardwood Floor Service is ready to handle your project!